This online training course provides .06 credits of training, which is equivelant to 6 months of experience needed to become licensed.

This class contains two instructional modules drawn from the list of acceptable topics prepared by the Board.

The first module is on "Waterworks Management" and includes the following:

  • What Makes a Good Manager;
  • How to More Effectively Manage Your Waterworks Operation;
  • Management Theories - a chance to see how managerial philosophies and strategies have evolved over the years and what has been learned from this history that can inform how we effectively manage today; and
  • Risk Management - a specific area within management that is especially vital for waterworks operations.

The second module covers "Security and Safety Procedures" and utilizes recommendations by OSHA, NIOSH, the EPA, the AWWA, and other industry organizations to address:

  • The risks to which Water Treatment Operators are exposed in a typical work environment;
  • Ways to mitigate or avoid these risks
  • Reporting requirements;
  • Who's responsible for workplace safety;
  • First aid and access to care for more serious injuries; and
  • Common-sense recommendations for how to work more safely and help to make water/wastewater (w/ww) treatment facilities as illness and injury-free as possible.

Approved By: Department of Professional & Occupational Regulation

  • Utility Management
    • Utility Management [13 Activities]
      • 01. Introduction to Water Utility Management Class
      • 02. Characteristics of Successful Management
      • 03. Management Theories
      • 04. Problems Associated with Management
      • 05. Risk Management
      • 06. Introduction to Safety Training for Water Treatment Operators (Video)
      • 07. Overview of Workplace Safety
      • 08. Hazardous Substances & Environmental Risks
      • View Additional Activities
        • 09. Workplace Hazards
        • 10. Physical Hazards (Video)
        • 11. Physical Strains
        • 12. Physical Hazards
        • 13. Safety Recommendations for Water Treatment Operators
  • Course Completion
    • Mandatory Questionnaire
    • Certificate of Achievement
Instructor Image

Instructor Bio

Tony Goff

Tony Goff, holds a Bachelor's degree in Business Law and has over twenty years of experience in the water industry. Tony holds an upper management position with a large water district in Southern California. Tony is a Subject Matter Expert in the field of drinking water distribution and holds a treatment 5 certificate and a distribution 5 certificate.