NC Water Utility Management

This course is separated into two modules.

The first module is on "Waterworks Management" and includes the following:

• What Makes a Good Manager;

• How to More Effectively Manage Your Waterworks Operation;

• Management Theories - a chance to see how managerial philosophies and strategies have evolved over the years and what has been learned from this history that can inform how we effectively manage today; and

• Risk Management - a specific area within management that is especially vital for waterworks operations.

The second module covers "Security and Safety Procedures" and utilizes recommendations by OSHA, NIOSH, the EPA, the AWWA, and other industry organizations to address:

• The risks to which Water Treatment Operators are exposed in a typical work environment;

• Ways to mitigate or avoid these risks

• Reporting requirements;

• Who's responsible for workplace safety;

• First aid and access to care for more serious injuries; and

• Common-sense recommendations for how to work more safely and help to make water/wastewater (w/ww) treatment facilities as illness and injury-free as possible.