North Carolina Water Utility Management
-
5 Hour Course
- $59.00
The course provides five hours of utility management training, organized into three instructional modules. Each module concludes with a review question and there is no final exam.
North Carolina water operators who complete this course will review the following:
Successful Water Utilities Management: Theories and Planning
- An Introduction to Water Utility Management
- Characteristics of Successful Management
- Management Theories and Strategic Approaches
- Problems Associated with Management: Planning, Risk Assessment, and Risk Management
- Best Practices for Water Utility Management: Self-Assessment and Organizational Culture
Practical Approaches to Utility Management
- Lean Techniques to Reduce Waste and Inefficiency
- Additional Resources and Tools (Overview):Effective Utilities Management (EUM), Case Studies, and Workshop Models
- Continual Improvement Management and Reliability
Workplace Safety: Requirements and Resources
- Overview of Workplace Safety
- Hazardous Materials and Environmental Risks
- Workplace Hazards
- Safety Requirements and Recommendations
- Safety Resources
Show Course ID: 1
- Course ID(s): 250040
- Approved By: North Carolina Operators Certification Board
Instructor Bio
Ralph Stevens is a water Subject Matter Expert, licensed in California, Nevada and Arizona as a Grade 3 Wastewater Treatment Plant Operator. Ralph has worked in wastewater for almost 50 years, starting as an operator in a wastewater treatment plant and serving most recently as the Maintenance Reliability Supervisor for the Clark County Water Reclamation District. He is a certified Class Trainer for the California Water Environment Association (CWEA) and has served as the Operations and Maintenance Chairperson for the same organization. He has won a number of awards for his work, including CWEA Electrical and Instrumentation Person of the Year (2015), Safety Plant of the Year (2017), and the WEF Burke Safety Award (2019). Ralph goes out of his way to help and protect staff and the environment.