The five hours of water utility management continuing education material in this course is split into three instructional modules. Drinking water operators in Nevada who take this course will learn about:
Successful Water Utilities Management: Theories and Planning
- An Introduction to Water Utility Management
- Characteristics of Successful Management
- Management Theories and Strategic Approaches
- Problems Associated with Management: Planning, Risk Assessment, and Risk Management
- Best Practices for Water Utility Management: Self-Assessment and Organizational Culture
Practical Approaches to Utility Management
- Lean Techniques to Reduce Waste and Inefficiency
- Additional Resources and Tools (Overview):Effective Utilities Management (EUM), Case Studies, and Workshop Models
- Continual Improvement Management and Reliability
Workplace Safety: Requirements and Resources
- Overview of Workplace Safety
- Hazardous Materials and Environmental Risks
- Workplace Hazards
- Safety Requirements and Recommendations
- Safety Resources
Course Format: Text
Credit Type: Drinking Water
CEUs: 0.5
Approved By: Division of Environmental Protection - Bureau of Safe Drinking Water
Water Utility Management
- Successful Water Utilities Management: Theories and Planning [10 Activities]
- 01. Introduction to Water Utility Management
- 02. Characteristics of Successful Water Utility Management
- 03. Management Theories
- 04. Problems Associated with Management: Overview
- 05. Problems Associated with Management: Planning
- 06. Problems Associated with Management: Risk Assessment
- 07. Risk Management
- 08. Best Practices for Water Utility Management: Overview
- 09. Best Practices for Water Utility Management: Self-Assessment
- 10. Best Practices for Water Utility Management: Organizational Culture
- Practical Approaches to Utility Management [7 Activities]
- 01. Overview (Practical Approaches to Utility Management)
- 02. Lean Techniques
- 03. Additional Resources and Tools: Overview
- 04. Additional Resources and Tools: Effective Utilities Management (EUM)
- 05. Additional Resources and Tools: Case Studies
- 06. Continual Improvement Management
- 07. Reliability
- Workplace Safety: Requirements and Resources [7 Activities]
- 01. Overview of Workplace Safety
- 02. Hazardous Materials and Environmental Risks
- 03. Workplace Hazards
- 04. Safety Recommendations
- 05. Safety Requirements
- 06. Safety Resources
- 07. Conclusion
Course Completion
- Mandatory Questionnaire
- Certificate of Achievement