Get five hours of water utility management continuing education material with this course. The curriculum consists of three instructional modules, each covering different topics. The module lessons end with a review question. There is no final exam.

Mississippi water operators who take this course will learn about:

  • Successful Water Utilities Management: Theories and Planning
    • An Introduction to Water Utility Management
    • Characteristics of Successful Management
    • Management Theories and Strategic Approaches
    • Problems Associated with Management: Planning, Risk Assessment, and Risk Management
    • Best Practices for Water Utility Management: Self-Assessment and Organizational Culture
  • Practical Approaches to Utility Management
    • Lean Techniques to Reduce Waste and Inefficiency
    • Additional Resources and Tools (Overview): Effective Utilities Management (EUM), Case Studies, and Workshop Models
    • Continual Improvement Management and Reliability
  • Workplace Safety: Requirements and Resources
    • Overview of Workplace Safety
    • Hazardous Materials and Environmental Risks
    • Workplace Hazards
    • Safety Requirements and Recommendations
    • Safety Resources

Course Format: Text

Credit Type: Regulatory, Distribution

Course ID(s): 2196

Approved By: Mississippi State Department of Health - Bureau of Public Water Supply

  • Module One. Successful Water Utilities Management: Theories and Planning
    • Introduction to Water Utility Management [1 Activities]
      • 01. Module One. Successful Water Utilities Management: Theories and Planning
    • Quiz #1 (3 questions)
    • Characteristics of Successful Water Utility Management [1 Activities]
      • 01. Characteristics of Successful Water Utility Management
    • Quiz #2 (3 questions)
    • Management Theories [1 Activities]
      • 01. Management Theories
    • Quiz #3 (3 questions)
    • Problems Associated with Management: Overview [1 Activities]
      • 01. Problems Associated with Management, Overview
    • Quiz #4 (1 questions)
    • Problems Associated with Management: Planning [1 Activities]
      • 01. Planning
    • Quiz #5 (2 questions)
    • Problems Associated with Management: Risk Assessment [1 Activities]
      • 01. Risk Assessment
    • Quiz #6 (2 questions)
    • Risk Management [1 Activities]
      • 01. Risk Management
    • Quiz #7 (4 questions)
    • Best Practices for Water Utility Management: Overview [1 Activities]
      • 01. Best Practices, Overview
    • Quiz #8 (1 questions)
    • Best Practices for Water Utility Management: Self-Assessment [1 Activities]
      • 01. Best Practices for Water Utility Management: Self-Assessment
    • Quiz #9 (2 questions)
    • Best Practices for Water Utility Management: Organizational Culture [1 Activities]
      • 01. Best Practices for Water Utility Management: Organizational Culture
    • Quiz #10 (1 questions)
  • Module Two. Practical Approaches to Utility Management
    • Overview (Practical Approaches to Utility Management) [1 Activities]
      • 01. Module Two. Practical Approaches to Utility Management
    • Quiz #11 (1 questions)
    • Lean Techniques [1 Activities]
      • 01. Lean Techniques
    • Quiz #12 (2 questions)
    • Additional Resources and Tools: Overview [1 Activities]
      • 01. Additional Resources, Overview
    • Quiz #13 (1 questions)
    • Additional Resources and Tools: Effective Utilities Management (EUM) [1 Activities]
      • 01. Additional Resources and Tools: Effective Utilities Management (EUM)
    • Quiz #14 (2 questions)
    • Additional Resources and Tools: Case Studies [1 Activities]
      • 01. Additional Resources and Tools: Case Studies
    • Quiz #15 (2 questions)
    • Continual Improvement Management [1 Activities]
      • 01. Continual Improvement Management
    • Quiz #16 (2 questions)
    • Reliability [1 Activities]
    • 01. Reliability Quiz #17 (2 questions)
  • Module Three. Workplace Safety: Requirements and Resources
    • Overview of Workplace Safety [1 Activities]
      • 01. Module Three. Workplace Safety
    • Quiz #18 (2 questions)
    • Hazardous Materials and Environmental Risks [1 Activities]
      • 01. Hazardous Materials and Environmental Risks
    • Quiz #19 (2 questions)
    • Workplace Hazards [1 Activities]
      • 01. Workplace Hazards
    • Quiz #20 (2 questions)
    • Safety Recommendations [1 Activities]
      • 01. Safety Recommendations
    • Quiz #21 (3 questions)
    • Safety Requirements [1 Activities]
      • 01. Safety Requirements
    • Quiz #22 (3 questions)
    • Safety Resources [1 Activities]
      • 01. Safety Resources
    • Quiz #23 (2 questions)
    • Conclusion [1 Activities]
      • 01. Conclusion
    • Quiz #24 (2 questions)
  • Course Completion
    • Mandatory Questionnaire
    • Certificate of Achievement
    • Guaranteed Next Business Day Reporting