Aging infrastructure, harsh winters and dense urban environments make water system reliability a top priority in Massachusetts. This course explores how safety standards apply in real-world scenarios, focusing on the intersection of public health, environmental concerns and local infrastructure needs.

Participants will learn how oversight is handled by municipal utilities and federal partners. Maintenance plays a key role in the course, with relatable examples drawn from the kinds of fieldwork common across the state.

Rather than a final exam, interactive knowledge checks help reinforce learning and prepare professionals for hands-on responsibilities.

Course ID(s): BC-2021-3599

Approved By: Department of Environmental Protection

  • Pipelines
    • Pipelines [12 Activities]
      • 01. Introduction
      • 02. Pipeline Composition
      • 03. Installation
      • 04. Joining
      • 05. General Operations
      • 06. General Regulations, Overview
      • 07. Pressure
      • 08. Monitoring and Management
      • View Additional Activities
        • 09. Maintenance
        • 10. Safety
        • 11. Environmental Concerns
        • 12. Conclusion
  • Course Completion
    • Mandatory Questionnaire
    • Certificate of Achievement
Instructor Image

Instructor Bio

Ralph Stevens

Ralph Stevens is a water Subject Matter Expert, licensed in California, Nevada and Arizona as a Grade 3 Wastewater Treatment Plant Operator. Ralph has worked in wastewater for almost 50 years, starting as an operator in a wastewater treatment plant and serving most recently as the Maintenance Reliability Supervisor for the Clark County Water Reclamation District. He is a certified Class Trainer for the California Water Environment Association (CWEA) and has served as the Operations and Maintenance Chairperson for the same organization. He has won a number of awards for his work, including CWEA Electrical and Instrumentation Person of the Year (2015), Safety Plant of the Year (2017), and the WEF Burke Safety Award (2019). Ralph goes out of his way to help and protect staff and the environment.

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