Water operators in Maine can take this continuing education course to improve their utility management knowledge. The five-hour curriculum includes three instructional modules. The lessons within each module end with a review question. The course has no final exam.
The modules discuss the following:
Successful Water Utilities Management: Theories and Planning
- An Introduction to Water Utility Management
- Characteristics of Successful Management
- Management Theories and Strategic Approaches
- Problems Associated with Management: Planning, Risk Assessment, and Risk Management
- Best Practices for Water Utility Management: Self-Assessment and Organizational Culture
Practical Approaches to Utility Management
- Lean Techniques to Reduce Waste and Inefficiency
- Additional Resources and Tools (Overview): Effective Utilities Management (EUM), Case Studies, and Workshop Models
- Continual Improvement Management and Reliability
Workplace Safety: Requirements and Resources
- Overview of Workplace Safety
- Hazardous Materials and Environmental Risks
- Workplace Hazards
- Safety Requirements and Recommendations
- Safety Resources
IACET CEUs
This course gives you the opportunity to earn IACET CEUs through our parent company Certus. As an IACET Accredited Provider, Certus offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. To earn IACET CEUs, you must:
- Complete all lessons in the course,
- Correctly answer every quiz question posed through the course, and
- Complete the course evaluation.
Assessment Information: This online course presents each section with commentary, a graphic illustration or photograph, and requires the learner to answer multiple choice questions after reviewing the content. The learner must complete all multiple-choice questions for each section correctly to get IACET CEUs, a certificate of completion, or state license renewal credit for the course. If the learner's first response is incorrect, learners will be immediately allowed to answer the question again until the correct answer is chosen. Question choices are randomized, so each participant will have a unique testing experience
Prerequisites: This course has no prerequisites.
Course Demonstration Video
Course ID(s): 064-2025
Approved By: Department of Health And Human Services - Drinking Water
Course Outline
- Module One. Successful Water Utilities Management: Theories and Planning
- Introduction to Water Utility Management [1 Activities]
- 01. Module One. Successful Water Utilities Management: Theories and Planning
- Quiz #1 (3 questions)
- Characteristics of Successful Water Utility Management [1 Activities]
- 01. Characteristics of Successful Water Utility Management
- Quiz #2 (3 questions)
- Management Theories [1 Activities]
- 01. Management Theories
- Quiz #3 (3 questions)
- Problems Associated with Management: Overview [1 Activities]
- 01. Problems Associated with Management, Overview
- Quiz #4 (1 questions)
- Problems Associated with Management: Planning [1 Activities]
- 01. Planning
- Quiz #5 (2 questions)
- Problems Associated with Management: Risk Assessment [1 Activities]
- 01. Risk Assessment
- Quiz #6 (2 questions)
- Risk Management [1 Activities]
- 01. Risk Management
- Quiz #7 (4 questions)
- Best Practices for Water Utility Management: Overview [1 Activities]
- 01. Best Practices, Overview
- Quiz #8 (1 questions)
- Best Practices for Water Utility Management: Self-Assessment [1 Activities]
- 01. Best Practices for Water Utility Management: Self-Assessment
- Quiz #9 (2 questions)
- Best Practices for Water Utility Management: Organizational Culture [1 Activities]
- 01. Best Practices for Water Utility Management: Organizational Culture
- Quiz #10 (1 questions)
- Introduction to Water Utility Management [1 Activities]
- Module Two. Practical Approaches to Utility Management
- Overview (Practical Approaches to Utility Management) [1 Activities]
- 01. Module Two. Practical Approaches to Utility Management
- Quiz #11 (1 questions)
- Lean Techniques [1 Activities]
- 01. Lean Techniques
- Quiz #12 (2 questions)
- Additional Resources and Tools: Overview [1 Activities]
- 01. Additional Resources, Overview
- Quiz #13 (1 questions)
- Additional Resources and Tools: Effective Utilities Management (EUM) [1 Activities]
- 01. Additional Resources and Tools: Effective Utilities Management (EUM)
- Quiz #14 (2 questions)
- Additional Resources and Tools: Case Studies [1 Activities]
- 01. Additional Resources and Tools: Case Studies
- Quiz #15 (2 questions)
- Continual Improvement Management [1 Activities]
- 01. Continual Improvement Management
- Quiz #16 (2 questions)
- Reliability [1 Activities]
- 01. Reliability
- Quiz #17 (2 questions)
- Overview (Practical Approaches to Utility Management) [1 Activities]
- Module Three. Workplace Safety: Requirements and Resources
- Overview of Workplace Safety [1 Activities]
- 01. Module Three. Workplace Safety
- Quiz #18 (2 questions)
- Hazardous Materials and Environmental Risks [1 Activities]
- 01. Hazardous Materials and Environmental Risks
- Quiz #19 (2 questions)
- Workplace Hazards [1 Activities]
- 01. Workplace Hazards
- Quiz #20 (2 questions)
- Safety Recommendations [1 Activities]
- 01. Safety Recommendations
- Quiz #21 (3 questions)
- Safety Requirements [1 Activities]
- 01. Safety Requirements
- Quiz #22 (3 questions)
- Safety Resources [1 Activities]
- 01. Safety Resources
- Quiz #23 (2 questions)
- Conclusion [1 Activities]
- 01. Conclusion
- Quiz #24 (2 questions)
- Overview of Workplace Safety [1 Activities]
- Course Completion
- Mandatory Questionnaire
- Certificate of Achievement
- IACET Certificate of Achievement
