This 10-hour package is intended for FSO, DSS, and WT 1 Drinking Water Operators and includes all content required for certificate renewal. The Indiana-approved courses include:

  • Introduction to Water Technology - 5 hours
  • Water Utility Management - 5 hours

Course Format: Text

Credit Type: Technical, Drinking Water

Course ID(s): PWST24-8918, PWST25-9161

Approved By: Department of Environmental Management - Office of Water Quality

10-Hour Package for FSO, DSS, and WT 1 Drinking Water Operators

  • Introduction to Water Technology [51 Activities]
    • 01. The Water Cycle
    • 02. Precipitation
    • 03. Surface Runoff
    • 04. Groundwater
    • 05. Lots of Water, but…
    • 06. Water Use
    • 07. Industrial Use
    • 08. Agricultural Use and Waste
    • 09. Beginning of Waterworks
    • 10. Centuries of Neglect
    • 11. Water Treatment - Beginning to Today
    • 12. Collecting Surface and Ground Water
    • 13. Transmission of Water
    • 14. Why Treat the Supply Water?
    • 15. Types of Treatment
    • 16. Treatment in the Treatment Plant and Distribution
    • 17. Collecting Wastewater
    • 18. Treating Wastewater
    • 19. Primary Treatment
    • 20. Secondary Treatment
    • 21. Tertiary Treatment
    • 22. Basic Properties of Water
    • 23. The Color of Water
    • 24. Measuring Water Color
    • 25. Taste and Odor of Water
    • 26. The Temperature of Water
    • 27. Solids in Water
    • 28. Total Solids in Water
    • 29. Volatile and Fixed Solids
    • 30. Turbidity and Suspended Matter
    • 31. Electrical Conductivity
    • 32. Atoms and Molecules
    • 33. Acids, Bases, and Salts
    • 34. The Ionization of Water
    • 35. Alkalinity
    • 36. Acidity
    • 37. Hardness of Water
    • 38. Other Unwanted Chemicals
    • 39. Dissolved Oxygen
    • 40. Pathogenicity
    • 41. Disinfection
    • 42. Stabilization of Organic Matter
    • 43. Biochemical Oxygen Demand
    • 44. Factors Affecting Growth
    • 45. The Food Chain and Living Things
    • 46. Bacteria
    • 47. Environmental Classifications of Bacteria
    • 48. Bacteria in Treatment Plants
    • 49. Viruses
    • 50. Algae
    • 51. Protozoa and Higher Organisms
  • Water Utility Management
    • Successful Water Utilities Management: Theories and Planning [10 Activities]
      • 01. Introduction to Water Utility Management
      • 02. Characteristics of Successful Water Utility Management
      • 03. Management Theories
      • 04. Problems Associated with Management: Overview
      • 05. Problems Associated with Management: Planning
      • 06. Problems Associated with Management: Risk Assessment
      • 07. Risk Management
      • 08. Best Practices for Water Utility Management: Overview
      • 09. Best Practices for Water Utility Management: Self-Assessment
      • 10. Best Practices for Water Utility Management: Organizational Culture
    • Practical Approaches to Utility Management [7 Activities]
      • 01. Overview (Practical Approaches to Utility Management)
      • 02. Lean Techniques
      • 03. Additional Resources and Tools: Overview
      • 04. Additional Resources and Tools: Effective Utilities Management (EUM)
      • 05. Additional Resources and Tools: Case Studies
      • 06. Continual Improvement Management
      • 07. Reliability
    • Workplace Safety: Requirements and Resources [7 Activities]
      • 01. Overview of Workplace Safety
      • 02. Hazardous Materials and Environmental Risks
      • 03. Workplace Hazards
      • 04. Safety Recommendations
      • 05. Safety Requirements
      • 06. Safety Resources
      • 07. Conclusion

Course Completion

  • Mandatory Questionnaire
  • Introduction to Water Technology - Certificate of Achievement
  • Water Utility Management - Certificate of Achievement