This four-hour continuing education course is designed to teach Georgia water operators effective utility management techniques.
Course material is divided into three instructional modules that review various topics. Each topic concludes with a review question. There is no final exam.
The modules review the following topics:
- Successful Water Utilities Management: Theories and Planning
- An Introduction to Water Utility Management
- Characteristics of Successful Management
- Management Theories and Strategic Approaches
- Problems Associated with Management: Planning, Risk Assessment, and Risk Management
- Best Practices for Water Utility Management: Self-Assessment and Organizational Culture
- Practical Approaches to Utility Management
- Lean Techniques to Reduce Waste and Inefficiency
- Additional Resources and Tools (Overview): Effective Utilities Management (EUM), Case Studies, and Workshop Models
- Continual Improvement Management and Reliability
- Workplace Safety: Requirements and Resources
- Overview of Workplace Safety
- Hazardous Materials and Environmental Risks
- Workplace Hazards
- Safety Requirements and Recommendations
- Safety Resources
Course ID(s): CE-2-MS-0825-AYPO-0006
Approved By: Board of Examiners for Certification of Water & Wastewater Treatment
- Module One. Successful Water Utilities Management: Theories and Planning
- Introduction to Water Utility Management [1 Activities]
- 01. Module One. Successful Water Utilities Management: Theories and Planning
- Quiz #1 (3 questions)
- Characteristics of Successful Water Utility Management [1 Activities]
- 01. Characteristics of Successful Water Utility Management
- Quiz #2 (3 questions)
- Management Theories [1 Activities]
- 01. Management Theories
- Quiz #3 (3 questions)
- Problems Associated with Management: Overview [1 Activities]
- 01. Problems Associated with Management, Overview
- Quiz #4 (1 questions)
- Problems Associated with Management: Planning [1 Activities]
- 01. Planning
- Quiz #5 (2 questions)
- Problems Associated with Management: Risk Assessment [1 Activities]
- 01. Risk Assessment
- Quiz #6 (2 questions)
- Risk Management [1 Activities]
- 01. Risk Management
- Quiz #7 (4 questions)
- Best Practices for Water Utility Management: Overview [1 Activities]
- 01. Best Practices, Overview
- Quiz #8 (1 questions)
- Best Practices for Water Utility Management: Self-Assessment [1 Activities]
- 01. Best Practices for Water Utility Management: Self-Assessment
- Quiz #9 (2 questions)
- Best Practices for Water Utility Management: Organizational Culture [1 Activities]
- 01. Best Practices for Water Utility Management: Organizational Culture
- Quiz #10 (1 questions)
- Introduction to Water Utility Management [1 Activities]
- Module Two. Practical Approaches to Utility Management
- Overview (Practical Approaches to Utility Management) [1 Activities]
- 01. Module Two. Practical Approaches to Utility Management
- Quiz #11 (1 questions)
- Lean Techniques [1 Activities]
- 01. Lean Techniques
- Quiz #12 (2 questions)
- Additional Resources and Tools: Overview [1 Activities]
- 01. Additional Resources, Overview
- Quiz #13 (1 questions)
- Additional Resources and Tools: Effective Utilities Management (EUM) [1 Activities]
- 01. Additional Resources and Tools: Effective Utilities Management (EUM)
- Quiz #14 (2 questions)
- Additional Resources and Tools: Case Studies [1 Activities]
- 01. Additional Resources and Tools: Case Studies
- Quiz #15 (2 questions)
- Continual Improvement Management [1 Activities]
- 01. Continual Improvement Management
- Quiz #16 (2 questions)
- Reliability [1 Activities]
- 01. Reliability
- Quiz #17 (2 questions)
- Overview (Practical Approaches to Utility Management) [1 Activities]
- Module Three. Workplace Safety: Requirements and Resources
- Overview of Workplace Safety [1 Activities]
- 01. Module Three. Workplace Safety
- Quiz #18 (2 questions)
- Hazardous Materials and Environmental Risks [1 Activities]
- 01. Hazardous Materials and Environmental Risks
- Quiz #19 (2 questions)
- Workplace Hazards [1 Activities]
- 01. Workplace Hazards
- Quiz #20 (2 questions)
- Safety Recommendations [1 Activities]
- 01. Safety Recommendations
- Quiz #21 (3 questions)
- Safety Requirements [1 Activities]
- 01. Safety Requirements
- Quiz #22 (3 questions)
- Safety Resources [1 Activities]
- 01. Safety Resources
- Quiz #23 (2 questions)
- Conclusion [1 Activities]
- 01. Conclusion
- Quiz #24 (2 questions)
- Overview of Workplace Safety [1 Activities]
- Course Completion
- Mandatory Questionnaire
- Certificate of Achievement
